Terms of Service
Effective 15 November 2026. The Vietnamese text is the reference version.
1. About Sowheart and these terms
Sowheart is a farming game with social features for people aged 18 and over: you grow crops, raise animals, fish, make friends, chat and can take part in dating features such as the Love Bench, the Wish Tree and Dating Night. By creating an account or continuing to play you agree to these terms, the Privacy Policy, the Community Guidelines, the Dating Safety Policy and the Content and Reporting Policy.
Service provider: Sowheart is run by an independent developer in Vietnam. Contact: admin.sowheart@gmail.com.
2. Age
- Sowheart is only for people aged 18 and over. You must be 18 or older to create an account and play.
- You declare your birth date once when you create your account and the server checks that you are 18 or over. Declaring a false birth date is a serious violation; accounts of people under 18 are suspended and deleted.
- You can look around the town without an account, but only people aged 18 and over may use Sowheart.
3. Your account
- Registration details must be accurate; use only your own account.
- You are responsible for keeping your password secret and for everything done with your account. Change your password and sign out of all devices if you suspect unauthorised access.
- You can delete your account at any time under Account. How long data is kept after deletion is explained in the Privacy Policy.
4. Location
The game needs the city you live in before you play (weather, local time, Dating Night by city). Only the city is stored, never your device's precise coordinates. You can clear your saved home city; the game will then ask for GPS again before you play on.
5. What is allowed and what is not
You agree to follow the Community Guidelines. In particular you must not:
- harass, threaten, bully or discriminate against others, or send unwanted sexual content;
- impersonate others, scam people, ask for money or account details;
- use cheats, bots or exploits, or interfere with the servers or the app;
- buy or sell accounts, items or coins for real money or in any other way outside the game;
- create an account while under 18, or approach, groom or send inappropriate content to minors.
6. In-game currency and items
Coins and items are part of the game, not real money; they have no cash value and you own no more than the right to use them in the game. We may rebalance the in-game economy. Sowheart currently sells nothing for real money; if that changes, payment and refund terms will be added in a new version of these terms.
7. Content you create
You are responsible for the character names, messages, wishes, bottle letters and profile photos you post. You grant us the right to store, display and process that content as needed to run and moderate the game. We may hide or remove content that breaks the rules.
8. Moderation, suspension and appeals
We review reports under the Content and Reporting Policy and may warn, restrict features or suspend accounts that break the rules. If your account is suspended you can file an appeal after signing in with the right password; the outcome is sent by email.
9. Changes to the service and to these terms
We may update the game and these terms. Every version has a version number and an effective date. When the Terms of Service or the Privacy Policy change, you need to read and accept the new version before you play on.
10. Limitation of liability
The game is provided "as is". To the extent the law allows, we are not liable for indirect damage, data lost to network failures, or what other players do. Sowheart does not run background checks on players; always follow the Dating Safety Policy when meeting people you know from the game. Nothing here limits your rights as a consumer under the law.
11. Governing law and contact
These terms are governed by the law of Vietnam. Send any question through Help & Safety → Contact support, or to admin.sowheart@gmail.com.